ADSL and Fibre Broadband
Premium Connectivity Suitable for Home or Business Use
Standard ADSL2+
Avg 11Mbps down / 1Mbps upex-VAT
-
Includes line rental (from £11)
-
Technology: ADSL2+
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
11Mbps avg download speed
(max 24Mbps) -
1Mbps avg upload speed
-
-
Premium ADSL2+
Avg 11Mbps down / 1Mbps upex-VAT
-
Includes line rental (from £11)
-
Technology: ADSL2+
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
11Mbps avg download speed
(max 24Mbps) -
1Mbps avg upload speed
-
Traffic priority
-
Enhanced Care
Fibre 40/10
Avg 38Mbps down / 9Mbps upex-VAT
-
Includes line rental (from £11)
-
Technology: FTTC
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
38Mbps avg download speed
(max 40Mbps) -
9Mbps avg upload speed
-
Traffic priority
-
Fibre 80/20
Avg 67Mbps down / 18Mbps upex-VAT
-
Includes line rental (from £11)
-
Technology: FTTC
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
67Mbps avg download speed
(max 80Mbps) -
18Mbps avg upload speed
-
Traffic priority
-
Standard ADSL2+
Avg 11Mbps down / 1Mbps upex-VAT
-
Third party line rental required
-
Technology: ADSL2+
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
11Mbps avg download speed
(max 24Mbps) -
1Mbps avg upload speed
-
-
Premium ADSL2+
Avg 11Mbps down / 1Mbps upex-VAT
-
Third party line rental required
-
Technology: ADSL2+
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
11Mbps avg download speed
(max 24Mbps) -
1Mbps avg upload speed
-
Traffic priority
-
Enhanced Care
Fibre 40/10
Avg 38Mbps down / 9Mbps upex-VAT
-
Third party line rental required
-
Technology: FTTC
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
38Mbps avg download speed
(max 40Mbps) -
9Mbps avg upload speed
-
Traffic priority
-
Fibre 80/20
Avg 67Mbps down / 18Mbps upex-VAT
-
Third party line rental required
-
Technology: FTTC
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
67Mbps avg download speed
(max 80Mbps) -
18Mbps avg upload speed
-
Traffic priority
-
Standard ADSL2+
Avg 11Mbps down / 1Mbps upinc VAT
-
Includes line rental (from £13.20)
-
Technology: ADSL2+
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
11Mbps avg download speed
(max 24Mbps) -
1Mbps avg upload speed
-
-
Premium ADSL2+
Avg 11Mbps down / 1Mbps upinc VAT
-
Includes line rental (from £13.20)
-
Technology: ADSL2+
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
11Mbps avg download speed
(max 24Mbps) -
1Mbps avg upload speed
-
Traffic priority
-
Enhanced Care
Fibre 40/10
Avg 38Mbps down / 9Mbps upinc VAT
-
Includes line rental (from £13.20)
-
Technology: FTTC
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
38Mbps avg download speed
(max 40Mbps) -
9Mbps avg upload speed
-
Traffic priority
-
Fibre 80/20
Avg 67Mbps down / 18Mbps upinc VAT
-
Includes line rental (from £13.20)
-
Technology: FTTC
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
67Mbps avg download speed
(max 80Mbps) -
18Mbps avg upload speed
-
Traffic priority
-
Standard ADSL2+
Avg 11Mbps down / 1Mbps upinc VAT
-
Third party line rental required
-
Technology: ADSL2+
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
11Mbps avg download speed
(max 24Mbps) -
1Mbps avg upload speed
-
-
Premium ADSL2+
Avg 11Mbps down / 1Mbps upinc VAT
-
Third party line rental required
-
Technology: ADSL2+
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
11Mbps avg download speed
(max 24Mbps) -
1Mbps avg upload speed
-
Traffic priority
-
Enhanced Care
Fibre 40/10
Avg 38Mbps down / 9Mbps upinc VAT
-
Third party line rental required
-
Technology: FTTC
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
38Mbps avg download speed
(max 40Mbps) -
9Mbps avg upload speed
-
Traffic priority
-
Fibre 80/20
Avg 67Mbps down / 18Mbps upinc VAT
-
Third party line rental required
-
Technology: FTTC
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
67Mbps avg download speed
(max 80Mbps) -
18Mbps avg upload speed
-
Traffic priority
-
What makes our broadband great?
Unlimited Downloads
Unlimited Uploads
FTTC up to 80Mbps downstream
FTTC up to 20Mbps upstream
Choose one of our great modems
Or bring your own modem and save money
IPv4 and IPv6 natively supported
UK-based phone and ticket support
Premium ADSL benefits
Traffic Priority
Enhanced Care
Premium connections benefit from access to Enhanced Care as standard. Should a fault occur with your connection, this ensures that we can put your fault at the top of Openreach’s queues. Although this isn’t quite the same as a full service level agreement, it does ensure you get the quickest replies and appointments available from Openreach, so if you rely on your broadband it’s a worthwhile addition.
Frequently asked questions
Standard costs
Activation charges
-
ADSL Activation FREE
If you have a working phone line with no broadband enabled, we'll activate ADSL on the line for free, subject to a 12 month minimum contract.
-
FTTC Activation FREE
If you have a working phone line with no broadband enabled, we'll activate FTTC on the line for free, subject to a 12 month minimum contract.
Migration charges
-
ADSL Migration FREE
If you wish to migrate your ADSL service to us from another provider there is no charge to do so, subject to a 12 month minimum contract.
-
Upgrade ADSL to FTTC FREE
If you wish to upgrade your ADSL to FTTC there is no charge to do so, subject to a 12 month minimum contract. If you're already with us on an ADSL plan and wish to upgrade to FTTC you will need to renew your contract for 12 months.
-
FTTC Migration FREE
If you wish to migrate your ADSL service to us from another provider there is no charge to do so, subject to a 12 month minimum contract.
Modify charges
-
Cease Charge £32
If you cease a broadband connection our carrier applies this fee to remove broadband from a line. You do not have to pay this if you're simply switching to another provider. You do have to pay this if you cease your phone line, or you wish to remove broadband completely from the line. File Sanctuary does not profit from this charge, this charge is passed along to you at cost price.
Charges listed above are exclusive of VAT