The way we handle support is what makes us really stand out from other providers. We're available to help you with whatever issues you might face. Experience unparalleled support for your services, and find out why our customers like to stay with us month after month, year after year.
"As a small business owner to have the peace of mind that my computer and work is secure and backed up is essential. File Sanctuary were fantastic at getting me set up, taking the time to explain everything thoroughly. Customer service is very responsive and helpful. Price is great too. Couldn't be happier with the service provided and 100% recommend File Sanctuary."
"I chose File Sanctuary for a cloud server to deliver subscription content for my iOS app, and it has turned out to be an excellent decision. The server was easy to set up and has proved to be completely reliable. If support is required, it is rapid, helpful, and detailed. As well as all this, it is exceptionally good value. My desire was for a 'fit and forget' server that just works, so that I can focus my time on improving the app rather than fighting a server, and File Sanctuary delivered this seamlessly."
"Aaron is the best person I've worked with in nearly 30 years of doing business in any field in terms of honesty, communication, finding the right fit for my business, and providing support I understand and that works the first time."
"Can highly recommend File Sanctuary having used them to replace majority of our networking gear, survey & setup a new wireless network, and sort out a leased line. Brilliant service and eco friendly as well."
"Received exceptional support from File Sanctuary, who guided us from start to finish to help us achieve our goals. Many thanks!"
"File Sanctuary has been providing services for us for over 15 years. Very knowledgeable, helpful and patient in providing service to their customers."
"We always appreciate your commitment to having our work with you go beyond our expectations! You guys rock."
"It is a pleasure to work with File Sanctuary. They have done a fantastic job on helping SureTrax to launch their products and services. We are all extremely proud of the website produced. We look forward to a long and fruitful relationship."
"The most important need for me is tech support which File Sanctuary has been excellent. I reside in Los Angeles, California and regardless of the time difference, File Sanctuary has been reliable for immediate response when difficulties arise. I have been with File Sanctuary for several years and couldn't ask for a better partner to have for my business."
"I have recommended File Sanctuary many times and it is always down to quality of service and help dealing with issues."
"Simply the best hosting company I've ever used."
"Reliable service. Excellent technical support. Equipment and software upgrades keep service fast and competitive. Nice range of available services. Efficient, effective support via software and telephone."
"I love having File Sanctuary protect me. Their products are reliable and the support is immense. Price is lovely too."
"Excellent customer service, kept me updated on every step of a new FTTP install. Highly recommended."
"Thank you again for great service and help. It's really appreciated and helps a small business enormously."
"Brilliant service. Swapped from BT to File Sanctuary and saved 45% on G Fast. UK direct phone number, no waiting, spoke to same person 3 times (Aaron) who was extremely helpful. Everyone should switch over from 'the big boys'."
"I couldn't be happier with the experience. From the very beginning, all my pre-order queries were answered promptly and thoroughly, giving me full confidence in the service before signing up. Since then, the broadband has been absolutely flawless – no interruptions, no issues, just reliable, ultrafast Internet as promised. The speed and stability of the connection have been excellent, making it perfect for everything from streaming to work-from-home needs. I highly recommend File Sanctuary to anyone looking for dependable, high-speed Full Fibre Broadband. The level of service and support has been top-notch, and I wouldn't hesitate to recommend them!"
"Aaron was super helpful and managed to get my broadband up and running in no time. 100% would recommend."
"We switched to File Sanctuary after being locked into a contract with Sky for two years. It was a refreshing experience being able to talk to an actual human on the phone and through support tickets. No more annual price increases and no more having to battle with a chat bot. The service has been great and I would recommend File Sanctuary if you're looking for broadband with real support!"
"Very easy company to deal with. Incredibly helpful, especially an individual named Aaron, he helped me on many aspects of getting broadband and has so much patience with customers. Rang up to double check on when the broadband was fitted and made sure everything was working as it should. Plus very well priced, so happy. I highly recommend this company for wifi. Plus the Openreach engineer was very pleasant and a pleasure to deal, with overall cant fault."
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