Fibre to the Premises

Ultrafast FTTP broadband with average speeds up to 900Mbps

What makes our FTTP broadband great?

Available to 46% of UK premises

Our FTTP coverage continues to expand rapidly, and we’re now able to provide FTTP services to over 15 million premises in the UK. Find out if FTTP is available at your address using our broadband checker.

No mid-contract price increases

Unlike many other ISPs, we do not increase prices during your contract term. The amount listed is the price you pay throughout your contract term, no unpleasant price increase surprises.

FTTP download speeds of 900Mbps

By serving your property with fibre optic cabling, we’re able to provide average speeds of 900Mbps on our top-tier plan (with a maximum of 1000Mbps), ensuring you have the fastest speeds available on our network. This is the next-best thing to a dedicated leased line, at a fraction of the cost.

FTTP upload speeds of 110Mbps

Whether you’re sending important files to colleagues, a video to YouTube, or a photo to Instagram, you want it to happen fast. Our top-tier FTTP connections have upload speeds as fast as 110Mbps on average (with a maximum of 115Mbps), allowing you to push data out to the internet at blistering speeds, with no restrictions.

Unlimited Downloads

There are no usage restrictions on the amount you download on your FTTP connection, no time-of-day restrictions, and no fair usage policies, just a promise that we’ll do our best to keep our network running fast.

Unlimited Uploads

Just the same as with downloads, we don’t restrict how much you can upload on your FTTP connection, and you are free to upload as much as your connection can support, at any time of the day.

IPv4 and IPv6 natively supported

We fully support both IPv4 and IPv6 on our broadband connections. You can have a dynamic IPv4 address for free, or a static IP for £2/month + VAT. A huge /48 IPv6 allocation can also be routed to you free of charge.

UK-based phone and ticket support

Our friendly support team is based in Middlesbrough, in the North East. Calls are answered by our expert staff, the very same team who handle your support tickets. Phone support hours are 10am-6pm Monday to Friday.

Choose the FRITZ!Box you want

We let you choose from two great FRITZ!Box routers, so you can get the balance of performance vs price that’s best for you. When you buy a router from us it’s yours to keep, and we make everything as simple as possible. Just plug it in, wait 10 minutes, and it’ll set itself up automatically. No need to mess around with settings screens! Learn more about our range of FRITZ!Box routers.

Expand Wi-Fi with FRITZ!Repeaters

Have a larger property? Thick walls? Struggling with your Wi-Fi dropping out in certain places? We’ve got the ideal solution for you. Our FRITZ!Repeater devices are specially designed to pair with our FRITZ!Box routers, providing strong Wi-Fi coverage around your home or office. They’re extremely easy to set up, but we’re on hand to help if you need. Learn more about our FRITZ!Repeater devices.

CityFibre FTTP is now also available We now also offer FTTP on the CityFibre network, so you may wish to check out our CityFibre FTTP plans too.

£ 38 /month
inc VAT

Unlimited downloads
Unlimited uploads
No fair use policy
67Mbps average download speed
(max 80Mbps)
18Mbps average
upload speed
Your choice of a 12 or 18 month contract
Free installation with 18 month contract
Free migration with 12 month contract

£ 40 /month
inc VAT

Unlimited downloads
Unlimited uploads
No fair use policy
150Mbps average download speed
(max 160Mbps)
27Mbps average
upload speed
Your choice of a 12 or 18 month contract
Free installation with 18 month contract
Free migration with 12 month contract

£ 45 /month
inc VAT

Unlimited downloads
Unlimited uploads
No fair use policy
300Mbps average download speed
(max 330Mbps)
47Mbps average
upload speed
Your choice of a 12 or 18 month contract
Free installation with 18 month contract
Free migration with 12 month contract

£ 50 /month
inc VAT

Unlimited downloads
Unlimited uploads
No fair use policy
500Mbps average download speed
(max 550Mbps)
73Mbps average
upload speed
Your choice of a 12 or 18 month contract
Free installation with 18 month contract
Free migration with 12 month contract

£ 55 /month
inc VAT

Unlimited downloads
Unlimited uploads
No fair use policy
900Mbps average download speed
(max 1000Mbps)
110Mbps average
upload speed
Your choice of a 12 or 18 month contract
Free installation with 18 month contract
Free migration with 12 month contract

Our FRITZ!Box routers provide amazing performance at a great price

We believe in choice, and we know that different customers have different needs when it comes to router hardware. That’s why we offer a choice of FRITZ!Box router models. File Sanctuary broadband customers get significant discounts on these routers, and they’re yours to keep forever. We don’t lock them to our network either, so if you want to use them with a different ISP in future, you’re free to do so — although we hope you’ll be delighted with our service!

Setup couldn’t be simpler: just plug them in to your File Sanctuary broadband, wait 10 minutes, and they’ll set themselves up automatically with your broadband connection details.

Click the buttons below to toggle between our two routers and learn more about them.

FRITZ!Box 7690

£180 + VAT £216 inc VAT for File Sanctuary broadband customers
(RRP £274.17 + VAT£329 inc VAT)
Available Q4 2024

The top-end model in our router lineup, the FRITZ!Box 7690 offers ultra-high-speed Wi-Fi 7 at up to 5760 Mbps, 2.5 Gbps WAN port, one 2.5 Gbps LAN port, and two 1 Gbps LAN ports. With support for all our broadband technologies, you can use the DSL port to connect to SOGEA, or use the 2.5 Gigabit WAN port to connect to a SOGFast modem or an FTTP ONT. It also has wide range of features for your home network and smart home, plus a complete telephone system with a DECT base station that works great with our Hosted VoIP service — perfect for replacing your analog landline. Just pop your analog landline phone into the port on the back, or add one of our FRITZ!Fon C6 DECT handsets!

Wi-Fi 7 – the new generation of Wi-Fi with multi-gigabit!
Wi-Fi 7 brings top Wi-Fi speeds and offers even more powerful connections for multiple devices. It’s therefore ideal for real-time applications such as gaming, virtual reality or video calls. Wi-Fi 7 is perfectly integrated into the FRITZ! ecosystem – all wireless devices work together optimally in the Mesh Wi-Fi, supplying you with top speeds.

The seventh generation of Wi-Fi has a few tricks up its sleeve to help perfect your Wi-Fi experience: Multi-Link Operation (MLO) means Wi-Fi 7 devices can transmit data on multiple frequency bands simultaneously. With punctured mode, your Wi-Fi can circumvent interference. Your FRITZ!Box automatically ensures you have the best connection.

The new Wi-Fi 7 standard adapts to your current environment and also works perfectly with all older wireless devices.

Mesh Wi-Fi with FRITZ!
The FRITZ!Box 7690 supports Mesh Wi-Fi, meaning your videos, music and photos seamlessly reach every corner of your home, apartment or office. FRITZ!Repeater, FRITZ!Powerline or other FRITZ!Box models adopt the settings of the FRITZ!Box at the internet connection and all devices are always optimally connected – automatically and reliably.

With Mesh you enjoy high speeds while surfing, streaming or gaming. Instead of waiting for breathtaking 4K streaming and your favorite music, your media will wait for you.

Automate your Smart Home with Zigbee
The FRITZ!Box 7690 is the ideal hub for your smart home, offering practical automation for energy, heating, lighting and more. Control your Smart Home devices with schedules, scenes or routines. The FRITZ!Box supports Smart Home products via DECT. It also integrates smart home devices from other manufacturers, such as LED lights, via Zigbee. The FRITZ!App Smart Home is the ideal remote control for your FRITZ! Smart Home, both at home and on the go.

The USB port is perfect for FRITZ!NAS and the FRITZ! media server: Connect an external hard drive to your FRITZ!Box and you have access to it throughout your home network.

Making phone calls fun
The FRITZ!Box 7690 includes a complete telephone system. You can register up to six DECT phones to the built-in DECT base station; with FRITZ!Fon you’ll never want to hang up the phone! In addition, you can set up up to five answering machines and manage call lists. Notifications about missed calls or incoming voice messages ensure you’re always up to date. You can also sync your online contacts from Google, Apple and many more with your FRITZ!Box.

FRITZ!Apps for added convenience
With the FRITZ!Apps you can also use your smartphone to access FRITZ!Box convenience features, make phone calls in the home network and keep an eye on your Smart Home.

FRITZ!Box, for safety’s sake
The security concept covers all areas of the FRITZ!Box: secure browsing thanks to the built-in firewall, Wi-Fi protected with an individual network key upon delivery, and guest access that lets friends and family access the internet but not your home network. These and many other features make your communication secure.

FRITZ!OS: The genius behind FRITZ!
FRITZ!OS is the smart operating system for all FRITZ! products. It combines ease-of-use with versatile features and comprehensive security. A clear user interface and wizards accompany you every step of the way. Regular updates keep your FRITZ!Box up to date – you can also turn on automatic updates.

FRITZ!Box 7530 AX

£90 + VAT £108 inc VAT for File Sanctuary broadband customers
(RRP £165.83 + VAT£199 inc VAT)

The cost-effective model in our router lineup, the FRITZ!Box 7530 AX offers high-speed Wi-Fi 6 at up to 1800 Mbps, and four 1 Gbps LAN ports. With support for all our broadband technologies, you can use the DSL port to connect to SOGEA, or use the Gigabit WAN port to connect to a SOGFast modem or an FTTP ONT. It also has wide range of features for your home network and smart home, plus a complete telephone system with a DECT base station that works great with our Hosted VoIP service — perfect for replacing your analog landline. Just pop your analog landline phone into the port on the back, or add one of our FRITZ!Fon C6 DECT handsets!

Wi-Fi 6 – High-speed Wi-Fi for all devices
Smartphones, tablets, game consoles and computers – the number of devices per household is increasing all the time. The FRITZ!Box 7530 AX is designed for this and supports next-generation Wi-Fi 6. New transmission methods ensure top Wi-Fi speeds. And best of all: Wi-Fi 6 achieves optimal data rates even when you’ve got multiple devices connected to your home network at the same time.

Established standards such as Wi-Fi 5 and 4 also ensure compatibility with all devices.

Mesh Wi-Fi with FRITZ!
The FRITZ!Box 7530 AX supports Mesh Wi-Fi, meaning your videos, music and photos seamlessly reach every corner of your home, apartment or office. FRITZ!Repeater, FRITZ!Powerline or other FRITZ!Box models adopt the settings of the FRITZ!Box at the internet connection and all devices are always optimally connected – automatically and reliably.

With Mesh you enjoy high speeds while surfing, streaming or gaming. Instead of waiting for breathtaking 4K streaming and your favorite music, your media will wait for you.

Making phone calls fun
The FRITZ!Box 7530 AX includes a complete telephone system. You can register up to six DECT phones to the built-in DECT base station; with FRITZ!Fon you’ll never want to hang up the phone! In addition, you can set up up to five answering machines and manage call lists. Notifications about missed calls or incoming voice messages ensure you’re always up to date. You can also sync your online contacts from Google, Apple and many more with your FRITZ!Box.

Expand your Wi-Fi coverage with a FRITZ!Repeater

FRITZ!Repeater 3000 AX

£100 + VAT £120 inc VAT for File Sanctuary broadband customers
(RRP £157.50 + VAT£189 inc VAT)

The FRITZ!Repeater 3000 AX operates on three Wi-Fi bands that are intelligently used in parallel, offering high-speed Wi-Fi 6 at up to 2400 Mbps. As a result, the FRITZ!Repeater 3000 AX always chooses the most efficient path to the router and the connected wireless devices.

Easy to install thanks to WPS
The FRITZ!Repeater 3000 AX supports uncomplicated, automatic registration using the Wi-Fi Protected Setup (WPS) standard. A touch of a button is all it takes: Repeaters and WPS-enabled routers, such as FRITZ!Box, then connect automatically. The FRITZ!Repeater adopts the Wi-Fi settings and is ready for use immediately.

Wireless freedom
The two gigabit LAN ports, via which the latest network-compatible devices can be integrated into the home network without Wi-Fi, ensure high speeds. The FRITZ!Repeater 3000 AX bridges the distance to the router via Wi-Fi or cable. And if your home already has cables, the repeater can switch to LAN bridge operating mode so that an existing network cable or FRITZ!Powerline can be used to connect to the router. This means even longer distances can be bridged effortlessly.

Easy to operate and update
From ideal positioning to the optimum frequency channel: The repeater supports you with LEDs, FRITZ!App WLAN, software wizards and a clear, user-friendly interface. The FRITZ!Repeater 3000 AX also benefits from new features provided in free updates.

Secure encryption for Wi-Fi networks
In addition to the established WPA2 encryption method, the FRITZ!Repeater 3000 AX also supports the latest WPA3 method with enhanced security features. This allows the repeater to establish secure connections to modern routers and your Wi-Fi is well protected.

Frequently asked questions

Do I need a phone line for FTTP?

No, you can have FTTP as a standalone product — no phone line required!

How long does it take to transfer my broadband?

The Ofcom regulated process to transfer broadband requires the lead time to be a minimum of 10 working days. As standard we will transfer your connection in the shortest possible time, but if you need us to extend this window please make sure we are aware at the point of order.

I already have a router, can I use it with you so I don't have to buy a new one?

We strongly recommend using one of our FRITZ!Box routers, as they’re battle-tested and we know that they work well on our network to get the best possible speeds. If you use our routers, our support team can also provide extended support for your router even as far as helping you with things such as changing your Wi-Fi settings, configuring port forwarding, helping you set up your VoIP service, and more.

You might have bought your own router or have one from your existing ISP, and you may be wondering if you can use it on our network. While we offer a standards-based service and we don’t do anything to block third party routers, so provided your existing router is compatible with the technical standards relevant to the service you’re ordering from us, then you may find your existing router will work with our services. There are some caveats however:

Many third-party routers falter at ultrafast speeds due to having hardware that cannot keep up with such high speeds. We recommend checking the maximum WAN-to-LAN routing speed for your router, as this is often different from (and sometimes significantly below) the speed of the WAN interface.
We do not provide configuration support for third party routers beyond the PPPoA/PPPoE connection configuration settings. This means that if you need help managing your Wi-Fi network, changing port forwarding settings, etc, you will need to resolve this on your own. If this is something you’re likely to need help with, we recommend you choose one of our routers instead.
Some ISPs provide routers that are locked to their network, or use different technologies. These routers can usually only be used with the service provider that issued the device, so you won’t be able to use those routers with us. Examples of companies that provide locked or incompatible routers are Virgin Media, BT, Plusnet, and Sky, although they are not the only companies that use locked routers.
If you encounter any technical issues that turn out to be caused by your router, we might need to suggest that you use one of our routers instead.

Standard costs

Activation charges

FTTP Activation (18 month contract) FREE

If you don't have FTTP yet but would like to order it, we'll install it for you for free, subject to a 18 month minimum contract.
FTTP Activation (12 month contract) £78 inc VAT

If you don't have FTTP yet but would like to order it with a shorter contract term, you will need to pay for the installation charges.

Migration charges

FTTP Migration (12 or 18 month contract) FREE

If you wish to migrate your FTTP service to us from another FTTP provider, there is no charge to do so, subject to a 12 or 18 month minimum contract (your choice). You must already have an active FTTP service to migrate. Stopped FTTP lines, or migrations from other technology types (ADSL, FTTC, SOGEA, SOGFast) would be new installs.

Modify charges

Cease Charge £43.20 inc VAT

If you cease a broadband connection our carrier applies this fee to disconnect FTTP service. You do not have to pay this if you're simply switching to another provider (unless that provider is using LLU). You do have to pay this if you cease your FTTP service, or if your new provider is using LLU. File Sanctuary does not profit from this charge, this charge is passed along to you at cost price.
Early Termination Fee (12 month contract) £78 inc VAT

If you break your contract before the minimum term, an Early Termination Fee is chargeable, in addition to the remaining balance of your contract term. For 18 month contracts the Early Termination Fee above does not apply, but the remaining balance of your contract term will still be charged.

Standard costs

Activation charges

FTTP Activation (18 month contract) FREE

If you don't have FTTP yet but would like to order it, we'll install it for you for free, subject to a 18 month minimum contract.
FTTP Activation (12 month contract) £65 + VAT

If you don't have FTTP yet but would like to order it with a shorter contract term, you will need to pay for the installation charges.

Migration charges

FTTP Migration (12 or 18 month contract) FREE

If you wish to migrate your FTTP service to us from another FTTP provider, there is no charge to do so, subject to a 12 or 18 month minimum contract (your choice). You must already have an active FTTP service to migrate. Stopped FTTP lines, or migrations from other technology types (ADSL, FTTC, SOGEA, SOGFast) would be new installs.

Modify charges

Cease Charge £36 + VAT

If you cease a broadband connection our carrier applies this fee to disconnect FTTP service. You do not have to pay this if you're simply switching to another provider (unless that provider is using LLU). You do have to pay this if you cease your FTTP service, or if your new provider is using LLU. File Sanctuary does not profit from this charge, this charge is passed along to you at cost price.
Early Termination Fee (12 month contract) £65 + VAT

If you break your contract before the minimum term, an Early Termination Fee is chargeable, in addition to the remaining balance of your contract term. For 18 month contracts the Early Termination Fee above does not apply, but the remaining balance of your contract term will still be charged.

SOGEA Broadband

Is FTTP not available for your property yet? We also offer superfast SOGEA broadband with average speeds as high as 67Mbps down and 18Mbps up

See our SOGEA broadband offers

SOGFast Broadband

If you’re one of the lucky 2.8 million premises in the UK who can get this service, we can get you connected with average speeds as high as 300Mbps down and 47Mbps up

See our SOGFast broadband offers

Fibre to the Premises

Ultrafast FTTP broadband with average speeds up to 900Mbps

What makes our FTTP broadband great?

Available to 46% of UK premises

No mid-contract price increases

FTTP download speeds of 900Mbps

FTTP upload speeds of 110Mbps

Unlimited Downloads

Unlimited Uploads

IPv4 and IPv6 natively supported

UK-based phone and ticket support

Choose the FRITZ!Box you want

Expand Wi-Fi with FRITZ!Repeaters

FTTP 80/20

FTTP 160/30

FTTP 330/50

FTTP 550/75

FTTP 1000/115

FTTP 80/20

FTTP 160/30

FTTP 330/50

FTTP 550/75

FTTP 1000/115

Our FRITZ!Box routers provide amazing performance at a great price

FRITZ!Box 7690

FRITZ!Box 7530 AX

Expand your Wi-Fi coverage with a FRITZ!Repeater

FRITZ!Repeater 3000 AX

Frequently asked questions

Standard costs

Activation charges

Migration charges

Modify charges

Standard costs

Activation charges

Migration charges

Modify charges

SOGEA Broadband

SOGFast Broadband