Fibre to the Premises

Ultrafast FTTP broadband with average speeds up to 900Mbps

FTTP 80/20

Average speeds:
67Mbps down / 18Mbps up
£ 40
80
/month
inc VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 67Mbps average download speed
    (max 80Mbps)
  • 18Mbps average
    upload speed
  • 12 month contract

FTTP 160/30

Average speeds:
150Mbps down / 27 Mbps up
£ 43
20
/month
inc VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 150Mbps average download speed
    (max 160Mbps)
  • 27Mbps average
    upload speed
  • 12 month contract

FTTP 330/50

Average speeds:
300Mbps down / 47Mbps up
£ 45
60
/month
inc VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 300Mbps average download speed
    (max 330Mbps)
  • 47Mbps average
    upload speed
  • 12 month contract

FTTP 550/75

Average speeds:
500Mbps down / 73Mbps up
£ 50
40
/month
inc VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 500Mbps average download speed
    (max 550Mbps)
  • 73Mbps average
    upload speed
  • 12 month contract

FTTP 1000/115

Average speeds:
900Mbps down / 110Mbps up
£ 55
20
/month
inc VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 900Mbps average download speed
    (max 1000Mbps)
  • 110Mbps average
    upload speed
  • 12 month contract

FTTP 80/20

Average speeds:
67Mbps down / 18Mbps up
£ 34 /month
ex-VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 67Mbps average download speed
    (max 80Mbps)
  • 18Mbps average
    upload speed
  • 12 month contract

FTTP 160/30

Average speeds:
150Mbps down / 27 Mbps up
£ 36 /month
ex-VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 150Mbps average download speed
    (max 160Mbps)
  • 27Mbps average
    upload speed
  • 12 month contract

FTTP 330/50

Average speeds:
300Mbps down / 47Mbps up
£ 38 /month
ex-VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 300Mbps average download speed
    (max 330Mbps)
  • 47Mbps average
    upload speed
  • 12 month contract

FTTP 550/75

Average speeds:
500Mbps down / 73Mbps up
£ 42 /month
ex-VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 500Mbps average download speed
    (max 550Mbps)
  • 73Mbps average
    upload speed
  • 12 month contract

FTTP 1000/115

Average speeds:
900Mbps down / 110Mbps up
£ 46 /month
ex-VAT
  • Unlimited downloads
  • Unlimited uploads
  • No fair use policy
  • 900Mbps average download speed
    (max 1000Mbps)
  • 110Mbps average
    upload speed
  • 12 month contract
A phone line is not required to receive FTTP, so prices above do not include line rental. Prices are valid for customers on Market B exchanges (over 97% of all exchanges are in Market B). Prices vary for customers on Market A exchanges. If you’re on a Market A exchange, we’ll contact you with revised pricing after you place your order, and you will be given the choice of accepting or cancelling your order without a cancellation fee. Use our broadband checker to check availability and get a personalised speed prediction for your property. Minimum contract term of 12 months applies to all services listed above. Free installation offer waives standard new line install charges which will cover normal installations. If you ask an Openreach engineer to do additional work above and beyond a standard install this may incur Time Related Charges and/or other additional charges from Openreach.  These charges are not covered and you will need to pay for these if you incur them. Premium installation allows you to obtain some additional services from the Openreach engineer at a lower cost than with Time Related Charges but only if you chose premium installation at the point of order. See our FAQ section for more details.

What makes our FTTP broadband great?

You get to choose the router you want

We let you choose one of our our great routers, so you can get the balance of Wi-Fi performance vs price that’s best for you. See our FAQ below for full details on our range of routers. When you buy a router from us it’s yours to keep, and we make everything as simple as possible. We set it up with your account settings before shipping it to you so when it arrives you can just plug in and go — no setup required!

Boost your signal with Mesh Wi-Fi

Have a larger property? Thick walls? Struggling with your Wi-Fi dropping out in certain places? We’ve got the ideal solution for you. Our mesh Wi-Fi extenders are specially designed for our Wi-Fi 6 routers, providing strong Wi-Fi coverage around your home or office. They’re extremely easy to set up, but we’re on hand to help if you need. You can order as many as you need to get total coverage. Contact us to learn more.

Unlimited Downloads

There are no usage restrictions on the amount you download on your FTTP connection, no time-of-day restrictions, and no fair usage policies, just a promise that we’ll do our best to keep our network running fast.

Unlimited Uploads

Just the same as with downloads, we don’t restrict how much you can upload on your FTTP connection, and you are free to upload as much as your connection can support, at any time of the day.

FTTP download speeds of 900Mbps

By serving your property with fibre optic cabling, we’re able to provide average speeds of 900Mbps on our top-tier plan (with a maximum of 1000Mbps), ensuring you have the fastest speeds available on our network. This is the next-best thing to a dedicated leased line, at a fraction of the cost.

FTTP upload speeds of 110Mbps

Whether you’re sending important files to colleagues, a video to YouTube, or a photo to Instagram, you want it to happen fast. Our top-tier FTTP connections have upload speeds as fast as 110Mbps on average (with a maximum of 115Mbps), allowing you to push data out to the internet at blistering speeds, with no restrictions.

IPv4 and IPv6 natively supported

We fully support both IPv4 and IPv6 on our broadband connections. You can have a dynamic IPv4 address for free, or a static IP for £2/month + VAT. A huge /48 IPv6 allocation can also be routed to you free of charge.

UK-based phone and ticket support

Our friendly support team is based in Middlesbrough, in the North East. Calls are answered by our expert staff, the very same team who handle your support tickets. Phone support hours are 10am-6pm Monday to Friday.

Frequently asked questions

Zyxel DX3301-T0 – Our recommended choice – £70 + VAT
This is our recommended router offering a good balance between price and Wi-Fi speed. It offers the latest generation Wi-Fi 6 (802.11ax) without breaking the bank. It includes support for our Mesh Wi-Fi giving you flexibility if you ever need to extend Wi-Fi coverage to hard-to-reach areas of your property, and has four Gigabit Ethernet ports for fast wired connections.

  • Wi-Fi 6 (AX1800) 2×2 MU-MIMO with OFDMA
  • Data rates of up to 1200Mbps on 5GHz, and up to 600Mbps on 2.4GHz
  • Support for our Mesh Wi-Fi extenders
  • Guest Wi-Fi to allow guests internet access while keeping your network safe
  • 4x 1Gbps Ethernet ports for high-performance wired connections

Zyxel VMG8623-T50B – A budget router with fewer bells and whistles – £50 + VAT
Need something that gets the job done on a budget? The VMG8623-T50B offers the slightly older generation Wi-Fi 5 (802.11ac), which still offers fast Wi-Fi speeds, but does not support advanced features such as our Mesh Wi-Fi extenders. We recommend you choose one of our Wi-Fi 6 routers if you are interested in Mesh Wi-Fi extenders.

  • Wi-Fi 5 (AC5400) 4×4 MU-MIMO
  • Data rates of up to 867Mbps on 5GHz, and up to 300Mbps on 2.4GHz
  • Guest Wi-Fi to allow guests internet access while keeping your network safe
  • 4x 1Gbps Ethernet ports for high-performance wired connection

Wi-Fi speed is not the same as your broadband speed. Wi-Fi speed refers to how quickly the devices on your local network can communicate with each other.

Zyxel WX3100-T0 – £55 + VAT
This Mesh Wi-Fi extender is recommended for our Zyxel DX3301-T0 router, helping you extend Wi-Fi coverage to hard-to-reach areas of your property with the latest generation Wi-Fi 6 (802.11ax) 2×2 MU-MIMO technology.

Zyxel DX3401-B0 – £75 + VAT
This Mesh Wi-Fi extender is recommended for our Zyxel DX5301-B2 router, helping you extend Wi-Fi coverage to hard-to-reach areas of your property with the latest generation Wi-Fi 6 (802.11ax) 4×4 MU-MIMO technology.

We strongly recommend using one of our routers, as they’re battle-tested and we know that they work well on our network to get the best possible speeds. If you use our routers, our support team can also provide extended support for your router even as far as helping you with things such as changing your Wi-Fi settings, configuring port forwarding, and more.

You might have bought your own router or have one from your existing ISP, and you may be wondering if you can use it on our network. We offer a standards-based service and we don’t do anything to block third party routers, so provided your existing router is compatible with the technical standards relevant to the service you’re ordering from us, then you can use it with our services. There are some caveats however:

  • We do not provide configuration support for third party routers beyond the PPPoA/PPPoE connection configuration settings. This means that if you need help managing your Wi-Fi network, changing port forwarding settings, etc, you will need to resolve this on your own. If this is something you’re likely to need help with, we recommend you choose one of our routers instead.
  • Some ISPs provide routers that are locked to their network, or use different technologies. These routers can usually only be used with the service provider that issued the device, so you won’t be able to use those routers with us. Examples of companies that provide locked or incompatible routers are Virgin Media, BT, Plusnet, and Sky, although they are not the only companies that use locked routers.
  • If you encounter any technical issues that turn out to be caused by your router, we might need to suggest that you use one of our routers instead.
The Ofcom regulated process to transfer broadband requires the lead time to be a minimum of 10 working days. As standard we will transfer your connection in the shortest possible time, but if you need us to extend this window please make sure we are aware at the point of order.

No, you can have FTTP as a standalone product — no phone line required!

Our free installation is sufficient for the vast majority of our customers, however we understand that sometimes you might want something a little extra to suit your specific requirements. Premium installation is available as an optional extra if you need one or more of the following:

  • You need more than 15m of external wiring to be tacked around the outside of the building prior to entry (15m or less is included in our standard free installation)
  • You need the ONT to be between 10m and 30m from the fibre point of entry to your building (10m or less is included in our standard free installation, ONT must still be within 1m of a suitable 13amp mains power socket)
  • You want the Openreach engineer to reposition your router, or identify the best location in your premises for optimal Wi-Fi performance

If you require one of the above services then it is significantly cheaper to do this under premium installation rather than paying for it with Time Related Charges. If you request a service from the Openreach engineer that is not listed above then you may still incur Time Related Charges which you will be required to pay.

Standard costs

Activation charges

Migration charges

  • FTTP Migration FREE

    If you wish to migrate your FTTP service to us from another FTTP provider, there is no charge to do so, subject to a 12 month minimum contract.

Modify charges

  • Cease Charge £32 + VAT

    If you cease a broadband connection our carrier applies this fee to disconnect FTTP service. You do not have to pay this if you're simply switching to another provider. You do have to pay this if you cease your FTTP service. File Sanctuary does not profit from this charge, this charge is passed along to you at cost price.