Fibre to the Premises
Ultrafast FTTP broadband with average speeds up to 900Mbps
What makes our FTTP broadband great?
FTTP download speeds of 900Mbps
FTTP upload speeds of 110Mbps
Unlimited Downloads
Unlimited Uploads
IPv4 and IPv6 natively supported
UK-based phone and ticket support
You get to choose the router you want
Boost your signal with Mesh Wi-Fi
FTTP 80/20
Average speeds:67Mbps down / 18Mbps up
inc VAT
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
67Mbps average download speed
(max 80Mbps) -
18Mbps average
upload speed -
12 month contract
FTTP 160/30
Average speeds:150Mbps down / 27 Mbps up
inc VAT
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
150Mbps average download speed
(max 160Mbps) -
27Mbps average
upload speed -
12 month contract
FTTP 330/50
Average speeds:300Mbps down / 47Mbps up
inc VAT
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
300Mbps average download speed
(max 330Mbps) -
47Mbps average
upload speed -
12 month contract
FTTP 550/75
Average speeds:500Mbps down / 73Mbps up
inc VAT
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
500Mbps average download speed
(max 550Mbps) -
73Mbps average
upload speed -
12 month contract
FTTP 1000/115
Average speeds:900Mbps down / 110Mbps up
inc VAT
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
900Mbps average download speed
(max 1000Mbps) -
110Mbps average
upload speed -
12 month contract
FTTP 80/20
Average speeds:67Mbps down / 18Mbps up
ex-VAT
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
67Mbps average download speed
(max 80Mbps) -
18Mbps average
upload speed -
12 month contract
FTTP 160/30
Average speeds:150Mbps down / 27 Mbps up
ex-VAT
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
150Mbps average download speed
(max 160Mbps) -
27Mbps average
upload speed -
12 month contract
FTTP 330/50
Average speeds:300Mbps down / 47Mbps up
ex-VAT
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
300Mbps average download speed
(max 330Mbps) -
47Mbps average
upload speed -
12 month contract
FTTP 550/75
Average speeds:500Mbps down / 73Mbps up
ex-VAT
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
500Mbps average download speed
(max 550Mbps) -
73Mbps average
upload speed -
12 month contract
FTTP 1000/115
Average speeds:900Mbps down / 110Mbps up
ex-VAT
-
Unlimited downloads
-
Unlimited uploads
-
No fair use policy
-
900Mbps average download speed
(max 1000Mbps) -
110Mbps average
upload speed -
12 month contract
Frequently asked questions
Zyxel DX5301-B2 – Top-tier Wi-Fi performance – £125 + VAT£150 inc VAT
This router provides state-of-the-art Wi-Fi 6 (802.11ax) with 4×4 MU-MIMO for blisteringly fast Wi-Fi, as well as 2.5Gbps Ethernet. It includes support for our Mesh Wi-Fi giving you flexibility if you ever need to extend Wi-Fi coverage to hard-to-reach areas of your property, and has four Gigabit Ethernet ports for fast wired connections.
- Wi-Fi 6 (AX5400) 4×4 MU-MIMO
- Data rates of up to 4800Mbps on 5GHz, and up to 1148Mbps on 2.4GHz
- Support for our Mesh Wi-Fi extenders
- Guest Wi-Fi to allow guests internet access while keeping your network safe
- 2.5Gbps Ethernet WAN port for future-proofed broadband support
- 1x 2.5Gbps and 3x 1Gbps Ethernet LAN ports for high-performance wired connections
Zyxel DX3301-T0 – Great performance on a budget – £70 + VAT£84 inc VAT
It offers the latest generation Wi-Fi 6 (802.11ax) without breaking the bank. It includes support for our Mesh Wi-Fi giving you flexibility if you ever need to extend Wi-Fi coverage to hard-to-reach areas of your property, and has four Gigabit Ethernet ports for fast wired connections.
- Wi-Fi 6 (AX1800) 2×2 MU-MIMO with OFDMA
- Data rates of up to 1200Mbps on 5GHz, and up to 600Mbps on 2.4GHz
- Support for our Mesh Wi-Fi extenders
- Guest Wi-Fi to allow guests internet access while keeping your network safe
- 1Gbps Ethernet WAN port to take advantage of our fastest speeds
- 4x 1Gbps Ethernet LAN ports for high-performance wired connections
Wi-Fi speed is not the same as your broadband speed. Wi-Fi speed refers to how quickly the devices on your local network can communicate with each other.
Zyxel WX6500-T0 – £95 + VAT£114 inc VAT
This Mesh Wi-Fi extender is recommended for our Zyxel EX5601-T0 router, helping you extend Wi-Fi coverage to hard-to-reach areas of your property with the latest generation Wi-Fi 6 (802.11ax) 4×4 MU-MIMO technology.
Zyxel WX3100-T0 – £60 + VAT£72 inc VAT
This Mesh Wi-Fi extender is recommended for our Zyxel DX3301-T0 router, helping you extend Wi-Fi coverage to hard-to-reach areas of your property with the latest generation Wi-Fi 6 (802.11ax) 2×2 MU-MIMO technology.
We strongly recommend using one of our routers, as they’re battle-tested and we know that they work well on our network to get the best possible speeds. If you use our routers, our support team can also provide extended support for your router even as far as helping you with things such as changing your Wi-Fi settings, configuring port forwarding, and more.
You might have bought your own router or have one from your existing ISP, and you may be wondering if you can use it on our network. We offer a standards-based service and we don’t do anything to block third party routers, so provided your existing router is compatible with the technical standards relevant to the service you’re ordering from us, then you can use it with our services. There are some caveats however:
- We do not provide configuration support for third party routers beyond the PPPoA/PPPoE connection configuration settings. This means that if you need help managing your Wi-Fi network, changing port forwarding settings, etc, you will need to resolve this on your own. If this is something you’re likely to need help with, we recommend you choose one of our routers instead.
- Some ISPs provide routers that are locked to their network, or use different technologies. These routers can usually only be used with the service provider that issued the device, so you won’t be able to use those routers with us. Examples of companies that provide locked or incompatible routers are Virgin Media, BT, Plusnet, and Sky, although they are not the only companies that use locked routers.
- If you encounter any technical issues that turn out to be caused by your router, we might need to suggest that you use one of our routers instead.
No, you can have FTTP as a standalone product — no phone line required!
Our free installation is sufficient for the vast majority of our customers, however we understand that sometimes you might want something a little extra to suit your specific requirements. Premium installation is available as an optional extra if you need one or more of the following:
- You need more than 15m of external wiring to be tacked around the outside of the building prior to entry (15m or less is included in our standard free installation)
- You need the ONT to be between 10m and 30m from the fibre point of entry to your building (10m or less is included in our standard free installation, ONT must still be within 1m of a suitable 13amp mains power socket)
- You want the Openreach engineer to reposition your router, or identify the best location in your premises for optimal Wi-Fi performance
If you require one of the above services then it is significantly cheaper to do this under premium installation rather than paying for it with Time Related Charges. If you request a service from the Openreach engineer that is not listed above then you may still incur Time Related Charges which you will be required to pay.
Standard costs
Activation charges
-
FTTP Activation FREE
If you don't have FTTP yet but would like to order it, we'll install it for you for free, subject to a 12 month minimum contract.
-
Premium Installation (optional) £72 inc VAT
Our free installation covers standard installs, but if you have complex requirements we've got you covered. See our FAQ section above for more info.
Migration charges
-
FTTP Migration FREE
If you wish to migrate your FTTP service to us from another FTTP provider, there is no charge to do so, subject to a 12 month minimum contract.
Modify charges
-
Cease Charge £43.20 inc VAT
If you cease a broadband connection our carrier applies this fee to disconnect FTTP service. You do not have to pay this if you're simply switching to another provider. You do have to pay this if you cease your FTTP service. File Sanctuary does not profit from this charge, this charge is passed along to you at cost price.
Standard costs
Activation charges
-
FTTP Activation FREE
If you don't have FTTP yet but would like to order it, we'll install it for you for free, subject to a 12 month minimum contract.
-
Premium Installation (optional) £60 + VAT
Our free installation covers standard installs, but if you have complex requirements we've got you covered. See our FAQ section above for more info.
Migration charges
-
FTTP Migration FREE
If you wish to migrate your FTTP service to us from another FTTP provider, there is no charge to do so, subject to a 12 month minimum contract.
Modify charges
-
Cease Charge £36 + VAT
If you cease a broadband connection our carrier applies this fee to disconnect FTTP service. You do not have to pay this if you're simply switching to another provider. You do have to pay this if you cease your FTTP service. File Sanctuary does not profit from this charge, this charge is passed along to you at cost price.