Adding other people to your account

There are two ways you can add colleagues or family members to your File Sanctuary account:

• Users: People you add as users can login and make changes to the account, but don't get emails. You can invite users and manage their permissions by clicking your name in the top right and choosing User Management.
• Contacts: People you add as contacts will get emails regarding the account, but cannot login to our site. You can add contacts and select which emails they get by clicking your name in the top right and choosing Contacts.

If you want someone to be able to login and get emails, add them to both sections.

IMPORTANT: Never share your File Sanctuary account login details or security question answers with anyone else, even within your organisation. By inviting colleagues or family members to your account, they get their own login details, their own 2FA app, and can set their own security questions/answers without needing to know yours.