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31. Aug. 2017

Mac malware is on the increase, don't get caught out

The old adage that Macs don't get malware is a dangerous myth Many Mac users don't bother with antivirus as they don't see their computers as being as vulnerable as their Windows counterparts. But don't be fooled, that simply isn't true. Macs can get viruses, just like any other computer. And there are a lot of them. Given the popularity of ...
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30. Jan. 2017

State of the Sanctuary 2017

Happy New Year from all of us here at File Sanctuary! We’ve had a super busy start to the year so it’s taken us a little longer than usual to write up our State of the Sanctuary post this year, but we’ve finally got it sorted! So, what happened in 2016? Lots! We’ve launched our third gen Cloud Servers, kept you safe from security threats, ...
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24. Nov. 2016

How do I order a Cloud Server, and what is Server Management?

The order process for a Cloud Server has a few questions that may be confusing for those unfamiliar with servers and IT jargon. We get asked quite a lot how each question should be answered, so here's some information you'll hopefully find useful. PV or HVM If you'll be running Linux pick PV. For Windows, FreeBSD, pfSense, or anything else ...
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28. Sep 2016

What do ICANN's new domain transfer rules mean for you?

To ensure a fair and open Internet, the policies surrounding registration and transfer of generic top-level domains (gTLDs) are overseen by a non-profit organisation called ICANN. ICANN is changing the rules for domain transfers on December 1, 2016. The old transfer policy was only invoked when transferring a domain between two different ...
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File Sanctuary

File Sanctuary Ltd
Boho One, Bridge Street West, Middlesbrough, TS2 1AE

How to contact us
You can create a support ticket or you can call us on 01642 688 088. Our office hours are 10am-6pm Monday to Friday.

Cyber Essentials Plus Certified ISPA Member

We use cookies to ensure we provide you with the best possible service, but only in accordance with our privacy policy. We hope you don't mind. Prices shown are exclusive of VAT, unless indicated otherwise. E&OE. Company number 08505497. VAT registration number GB301916924.

Broadband

  • CityFibre FTTP
  • Openreach FTTP
  • Openreach SOGFast
  • Openreach SOGEA
  • Leased Lines

Phone

  • Hosted VoIP
  • SIP Trunks
  • Mobile SIMs

Servers

  • Cloud Servers
  • Dynamic Cloud

Hosting

  • Web Hosting
  • WordPress Hosting
  • Domain Registration

Productivity

  • JumpCloud
  • Microsoft 365
  • SocialBee

Security

  • Sophos Endpoint and MDR
  • NordVPN
  • SiteLock Website Security
  • SpamExperts Email Security
  • SSL Certificates
  • Cyber Essentials

Backups

  • Computer and Server Backup
  • Backup for Microsoft 365
  • CodeGuard Website Backup

Help

  • Screensharing Tool
  • Service Status
  • Knowledgebase
  • Support Tickets
  • Code of Practice
  • Affiliate Programme
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