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Broadband (6)

Useful information for customers of our broadband

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Useful information for customers of our Cloud Servers

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Useful information for customers of our domain registration service

General (7)

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Populärste

How to contact us

Support is available by creating a support ticket at https://www.filesanctuary.net/help, or by...

Logging in with two-factor authentication

Where do I find the codes?The two-factor authentication codes are securely stored in the Google...

Scheduled maintenance and service status information

We have a status page at https://filesanctuary.statuspage.io where we post announcements about...

My broadband isn't working

Restarting your router can often be the quickest way to get back online if you're having trouble...

What broadband services can I get?

The broadband services and speeds we're able to offer you vary depending on your location. We...

File Sanctuary

File Sanctuary Ltd
Boho One, Bridge Street West, Middlesbrough, TS2 1AE

How to contact us
You can create a support ticket or you can call us on 01642 688 088. Our office hours are 10am-6pm Monday to Friday.

Cyber Essentials Plus Certified ISPA Member

We use cookies to ensure we provide you with the best possible service, but only in accordance with our privacy policy. We hope you don't mind. Prices shown are exclusive of VAT, unless indicated otherwise. E&OE. Company number 08505497. VAT registration number GB301916924.

Broadband

  • CityFibre FTTP
  • Openreach FTTP
  • Openreach SOGFast
  • Openreach SOGEA
  • Leased Lines

Phone

  • Hosted VoIP
  • SIP Trunks
  • Mobile SIMs

Servers

  • Cloud Servers
  • Dynamic Cloud

Hosting

  • Web Hosting
  • WordPress Hosting
  • Domain Registration

Productivity

  • JumpCloud
  • Microsoft 365
  • SocialBee

Security

  • Sophos Endpoint and MDR
  • NordVPN
  • SiteLock Website Security
  • SpamExperts Email Security
  • SSL Certificates
  • Cyber Essentials

Backups

  • Computer and Server Backup
  • Backup for Microsoft 365
  • CodeGuard Website Backup

Help

  • Screensharing Tool
  • Service Status
  • Knowledgebase
  • Support Tickets
  • Code of Practice
  • Affiliate Programme
Urheberrecht: © 2026 File Sanctuary. Alle Rechte vorbehalten.
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  • Terms of Service

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