File Sanctuary File Sanctuary
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Additional Terms for Mobile SIMs

  • Terms of Service
  • Additional Terms for Broadband
  • Additonal Terms for Consulting
  • Additional Terms for Domain Names
  • Additional Terms for Leased Lines
  • Additional Terms for Microsoft Software and Services
  • Additional Terms for Mobile SIMs
  • Additional Terms for VoIP
  • Acceptable Use Policy
  • Acceptable Use Policy for Broadband
  • Service Level Agreement for Hosting and Cloud Servers
  • Privacy Policy

IMPORTANT: These terms are in addition to our standard Terms of Service.

Effective Date: December 6, 2024

When taking Mobile SIM service from File Sanctuary, you are subject to the terms and conditions imposed by the selected carrier network for your Mobile SIMs. You are bound by, and required to comply with, the carrier network terms, in addition to File Sanctuary's Terms of Service, at all times while using your Mobile SIMs.

Mobile SIMs provided by File Sanctuary are intended for business customers and are not intended for residential consumers. As such, the networks' business terms apply, and the consumer terms do not apply to these Mobile SIMs.

 

The full terms for each carrier can be found using the links below:

 

  • Three UK: https://www.three.co.uk/business/terms-conditions/business
  • O2: https://www.o2.co.uk/termsandconditions/business
  • Vodafone: https://www.vodafone.co.uk/terms-and-conditions/
Information on call rates and mobile charges can be found here.
File Sanctuary

File Sanctuary Ltd
Boho One, Bridge Street West, Middlesbrough, TS2 1AE

How to contact us
You can create a support ticket or you can call us on 01642 688 088. Our office hours are 10am-6pm Monday to Friday.

Cyber Essentials Plus Certified ISPA Member

We use cookies to ensure we provide you with the best possible service, but only in accordance with our privacy policy. We hope you don't mind. Prices shown are exclusive of VAT, unless indicated otherwise. E&OE. Company number 08505497. VAT registration number GB301916924.

Broadband

  • CityFibre FTTP
  • Openreach FTTP
  • Openreach SOGFast
  • Openreach SOGEA
  • Leased Lines

Phone

  • Hosted VoIP
  • SIP Trunks
  • Mobile SIMs

Servers

  • Cloud Servers
  • Dynamic Cloud

Hosting

  • Web Hosting
  • WordPress Hosting
  • Domain Registration

Productivity

  • JumpCloud
  • Microsoft 365
  • SocialBee

Security

  • Sophos Endpoint and MDR
  • NordVPN
  • SiteLock Website Security
  • SpamExperts Email Security
  • SSL Certificates
  • Cyber Essentials

Backups

  • Computer and Server Backup
  • Backup for Microsoft 365
  • CodeGuard Website Backup

Help

  • Screensharing Tool
  • Service Status
  • Knowledgebase
  • Support Tickets
  • Code of Practice
  • Affiliate Programme
Autoriõigus © 2026 File Sanctuary. Kõik õigused kaitstud.
  • Privacy Policy
  • Terms of Service

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