What makes our Hosted VoIP great?

Voicemail

Voicemail comes included as standard for every Hosted VoIP user, and can be accessed both from the user’s phone and from the end-user control panel.

Call recording

Easily record calls, and play them back with our easy to use control panel. 30 day retention is free, or upgrade to 1 year retention for just £5/month + VAT.

Opening hours and Holidays

Set your opening hours and company holidays so that your phones always do the right thing at the right time. Handle out-of-hours calls with ease, sending them to voicemail, a recorded message, or an on-call user.

On-hold music

Putting someone on hold doesn’t have to mean they’re sat in silence. Choose from our included on-hold music tracks to play to your callers, or upload your own MP3 and we’ll use that instead.

Caller menus (IVR)

Need a professional-sounding menu to route calls to the right people? Our easy to use IVR builder lets you put menus together in seconds.

Callflows

Get calls to where they need to go. Our drag-and-drop callflow builder makes routing calls incredibly easy, no matter how complex your requirements.

Call conferences

Easy-to-use, professional call conferences allow you to have meetings both with internal users and external callers, all managed via the end-user control panel.

Itemised call records

In our control panel you can review logs of every phone call you’ve made, making it easy to keep tabs on your call spending.

Address book management

Create address books for your team at the company or group level, and let your users manage their own lists too. Contacts are automatically corellated with the voicemail, call recording, and itemised call records screens to make identifying calls as easy as possible.

Device management and provisioning

Configure the phones of your entire team in minutes. Our platform can automatically provision phones from a variety of popular vendors including Cisco, Gigaset, Grandstream, Polycom, Snom and Yealink. No more fiddling with device SIP configuration!

Start making calls today

Compare Features

Business VoIP - Pay as You Go

Sadəcə.. £6.00 monthly

Home VoIP - 1000 Minutes

Sadəcə.. £8.00 monthly

Home VoIP - Pay as You Go

Sadəcə.. £4.50 monthly
Service type
Inclusive minutes
Voicemail
Music on Hold
Itemised call records
Address book management
Support for multiple devices
Support for multiple users
Call recording
Callflows and menus (IVR)
Opening hours and holidays
Fully featured phone system
2000 minutes per user (shared)
Fully featured phone system
Home landline replacement
1000 minutes
Home landline replacement
Compare Features

Business VoIP - Pay as You Go

Sadəcə.. £5.00 monthly

Home VoIP - 1000 Minutes

Sadəcə.. £6.67 monthly

Home VoIP - Pay as You Go

Sadəcə.. £3.75 monthly
Service type
Inclusive minutes
Voicemail
Music on Hold
Itemised call records
Address book management
Support for multiple devices
Support for multiple users
Call recording
Callflows and menus (IVR)
Opening hours and holidays
Fully featured phone system
2000 minutes per user (shared)
Fully featured phone system
Home landline replacement
1000 minutes
Home landline replacement
You don't have to take our word for it

Here's what our customers say

"As a small business owner to have the peace of mind that my computer and work is secure and backed up is essential. File Sanctuary were fantastic at getting me set up, taking the time to explain everything thoroughly. Customer service is very responsive and helpful. Price is great too. Couldn't be happier with the service provided and 100% recommend File Sanctuary."

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Molly Matcham

Molly Matcham Photography

"I chose File Sanctuary for a cloud server to deliver subscription content for my iOS app, and it has turned out to be an excellent decision. The server was easy to set up and has proved to be completely reliable. If support is required, it is rapid, helpful, and detailed. As well as all this, it is exceptionally good value. My desire was for a 'fit and forget' server that just works, so that I can focus my time on improving the app rather than fighting a server, and File Sanctuary delivered this seamlessly."

Here's what our customers say
Bill Aylward

SailTrack

"Aaron is the best person I've worked with in nearly 30 years of doing business in any field in terms of honesty, communication, finding the right fit for my business, and providing support I understand and that works the first time."

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Wade Keller

Pro Wrestling Torch

"Can highly recommend File Sanctuary having used them to replace majority of our networking gear, survey & setup a new wireless network, and sort out a leased line. Brilliant service and eco friendly as well."

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Will Adams

DSG

"Received exceptional support from File Sanctuary, who guided us from start to finish to help us achieve our goals. Many thanks!"

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Bob Mulvey

BCT Aspire

"File Sanctuary has been providing services for us for over 15 years. Very knowledgeable, helpful and patient in providing service to their customers."

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Steve Inwood

Cadmium Design

"We always appreciate your commitment to having our work with you go beyond our expectations! You guys rock."

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Arlene Eisen

ARRICA Design

"It is a pleasure to work with File Sanctuary. They have done a fantastic job on helping SureTrax to launch their products and services. We are all extremely proud of the website produced. We look forward to a long and fruitful relationship."

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Tony Osborne

SureTrax

"The most important need for me is tech support which File Sanctuary has been excellent. I reside in Los Angeles, California and regardless of the time difference, File Sanctuary has been reliable for immediate response when difficulties arise. I have been with File Sanctuary for several years and couldn't ask for a better partner to have for my business."

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Dave Banks

Dave Banks Media

"I have recommended File Sanctuary many times and it is always down to quality of service and help dealing with issues."

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Dave Owens

ToTrain

"Simply the best hosting company I've ever used."

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Michael Wignall

Web Developer

"Reliable service. Excellent technical support. Equipment and software upgrades keep service fast and competitive. Nice range of available services. Efficient, effective support via software and telephone."

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Cliff Attkisson

Tamalpais Matrix Systems

"I love having File Sanctuary protect me. Their products are reliable and the support is immense. Price is lovely too."

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Joel Young

Social Media Manager

"Excellent customer service, kept me updated on every step of a new FTTP install. Highly recommended."

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Mark Carney

"Thank you again for great service and help. It's really appreciated and helps a small business enormously."

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Antoinette Kenny

Heartscan

"Brilliant service. Swapped from BT to File Sanctuary and saved 45% on G Fast. UK direct phone number, no waiting, spoke to same person 3 times (Aaron) who was extremely helpful. Everyone should switch over from 'the big boys'."

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Edward Barnes

"I couldn't be happier with the experience. From the very beginning, all my pre-order queries were answered promptly and thoroughly, giving me full confidence in the service before signing up. Since then, the broadband has been absolutely flawless – no interruptions, no issues, just reliable, ultrafast Internet as promised. The speed and stability of the connection have been excellent, making it perfect for everything from streaming to work-from-home needs. I highly recommend File Sanctuary to anyone looking for dependable, high-speed Full Fibre Broadband. The level of service and support has been top-notch, and I wouldn't hesitate to recommend them!"

Here's what our customers say
Tim Boorman

"Aaron was super helpful and managed to get my broadband up and running in no time. 100% would recommend."

Here's what our customers say
Luke Routledge

"We switched to File Sanctuary after being locked into a contract with Sky for two years. It was a refreshing experience being able to talk to an actual human on the phone and through support tickets. No more annual price increases and no more having to battle with a chat bot. The service has been great and I would recommend File Sanctuary if you're looking for broadband with real support!"

Here's what our customers say
Dean Hobden

"Very easy company to deal with. Incredibly helpful, especially an individual named Aaron, he helped me on many aspects of getting broadband and has so much patience with customers. Rang up to double check on when the broadband was fitted and made sure everything was working as it should. Plus very well priced, so happy. I highly recommend this company for wifi. Plus the Openreach engineer was very pleasant and a pleasure to deal, with overall cant fault."

Here's what our customers say
Jake Poyser